Your privacy is important. This Privacy Policy outlines how personal information is collected, used, and managed in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
1. Collection of Personal Information
Personal information may be collected when you interact with the website, place an order, subscribe to a newsletter, or contact customer support. This may include details such as your name, email address, billing and shipping address, phone number, and payment information.
Information may also be collected automatically through cookies, web analytics tools, and similar technologies when you browse the website.
2. Use of Personal Information
Personal information is used for purposes including:
- Processing transactions and fulfilling orders
- Providing customer support and responding to inquiries
- Sending updates, promotions, or service-related messages
- Improving website functionality and user experience
- Ensuring compliance with legal obligations
3. Disclosure of Personal Information
Personal information may be disclosed to:
- Service providers and partners involved in the delivery of products and services
- Regulatory or legal authorities when required by law
- Third parties in connection with a business transaction (e.g., merger or acquisition)
All reasonable steps are taken to ensure third parties protect your data in accordance with this policy.
4. Data Security
Security measures are in place to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These include secure servers, encryption, and limited access protocols.
5. Access and Correction
You have the right to request access to personal information held about you and to request corrections if necessary. Requests can be submitted via the contact form or support channel on the website.
6. Use of Cookies
Cookies and similar technologies may be used to enhance your browsing experience, analyze website traffic, and deliver targeted content or advertisements. You can control cookie preferences through your browser settings.
7. Cross-border Data Transfers
If personal information is transferred outside of Australia, all reasonable steps will be taken to ensure that the recipient complies with Australian privacy standards or is subject to similar legal protections.
8. Complaints and Inquiries
If you have concerns or complaints about how your personal information has been handled, you can contact customer support. All complaints will be investigated, and a response will be provided within a reasonable timeframe.
If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner (OAIC).